Has the agency documented all of its human capital management processes, measures, and results?
Elements of YES
The objectives, methods, measures, and processes of human capital management are well
documented and managers/supervisors and the human capital staff understand their roles
within it. Human capital processes and results related to the Human Capital Standards
for Success and any other strategic human capital goals are documented and disseminated
to allow for informed review and
action by appropriate officials. Recommendations and actions taken are also documented and disseminated.
Suggested Performance Indicators
- Human capital program management guidebook or similar documentation exists to capture key processes,
responsibilities, restrictions, and standards of performance for human capital management programs
- Performance reports, human capital plans, memoranda, or other documents describe human capital results.
- Human capital leaders' reports to management provide program and process costs and value-added calculations.
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