Is the agency responsive to the needs of diverse groups?

Elements of YES

The agency works to meet the needs of employees of all backgrounds and abilities. It maintains "zero tolerance" of discrimination and sexual harassment, ensuring a work environment that is free from fear and abuse and where all employees are valued and treated with respect. The agency recognizes and demonstrates that an inclusive workforce is critical to achieve results.

Suggested Performance Indicators

• Agency has an active diversity program open to all interest groups.
• Forums and activities for special interest groups provide ways to communicate with workforce.
• Training includes regular review of diversity-related expectations.
• Resources are provided to diverse special interest groups to meet and conduct educational activities.
• Complaint procedures are well publicized and accessible to the workforce.
• Data on complaints are gathered, monitored, and analyzed for potential trouble spots or interventions and actions are taken as a result.
• Analysis of data includes representation of persons with disabilities, various minority groups and women in the workforce by grade level and supervisory status and disciplinary actions, including probationary terminations, by grade level and supervisory status.
• GWS and/or other climate surveys and interviews indicate an inclusive atmosphere.