Does the agency develop and use recruitment and retention strategies to close anticipated workforce competency gaps?

Elements of YES

The agency has identified the challenges to recruiting and retaining a quality workforce. A formal recruiting, hiring, and retention plan exists or staffing goals and approaches are outlined in other strategic or human capital planning documents. Action plans address current and future competency gaps, include delegation of tasks and requests for required funding, and make use of appropriate flexibilities and tools.

Suggested Performance Indicators

• Formal recruitment and retention plans are in effect, including guidelines for recruitment and retention bonuses.
• Competency gap reduction goals are established.
• A competency management system tracks mission-critical competencies and occupations.
• There are regular reports of progress towards reducing competency gaps.
• Staffing, training, and performance data indicate success in closing competency gaps.