Does the agency provide work/life flexibilities, facilities, services, and programs to make the agency an attractive place to work?

Elements of YES

The agency promotes flexible working arrangements, including consideration of temporary, term, and seasonal appointments, flexible or part-time work schedules, and telework, where appropriate. The agency includes among its strategic rewards a variety of programs and services to sustain a productive, supportive work environment, such as childcare/eldercare assistance, fitness centers, health assessments, safety seminars, employee assistance programs, parking facilities, and transit subsidies. The facilities are routinely evaluated to ensure they are safe, secure, and healthful. The agency tracks and evaluates employee use of, and satisfaction with, work/life flexibilities, programs, and services.

Suggested Performance Indicators

• Policies and procedures describe guidelines for flexible tours of duty, telework, and work/life programs and services.
• Appropriate communications and media are used to inform the agency workforce of available options.
• The agency tracks and analyzes work/life flexibilities and their impact on recruitment and retention.
• Entrance and exit interview data are analyzed to assess impact of these flexibilities and programs.
• GWS and/or other surveys and interviews indicate a positive work environment.
• Clients of employee assistance programs report satisfaction.
• Agency tracks and analyzes indicators such as Workers Compensation claim rates and safety and air quality inspection data.