Do training and development strategies and initiatives support development of individual, team, and organizational competencies linked to the agency mission?

Elements of YES

Training programs are built around competencies that tie to organizational objectives and strategies. Competencies are assessed and employees are trained in specific, job-related skills based on strategic needs of the agency. Senior leadership acknowledges the importance of these programs and ensures resources are allocated as needed.

Suggested Performance Indicators

• Agency has established training programs that support its strategic plan and the training and development needs of its core occupational groups.
• Agency annually conducts a multi-level assessment (organizational, occupational, and individual) to determine training needs and uses the results to develop, enhance, and/or redirect its training programs.
• Agency has documented competency-based career development programs that include various development activities and learning opportunities.
• Internal standards for levels of competencies are documented.
• Agency utilizes individual development plans (or other documented method for capturing employee development) as a means of managing and planning employee development activities.
• Annual appraisals reflect consideration of individual development needs and goals for future development.
• Agency has a policy of shared accountability by employees and managers for development.