Can the agency evaluate the impact of investment in continuous learning and development on individual performance and mission accomplishment?

Elements of YES

Training programs help to improve employees' performance and employees exhibit a clear change in behaviors or results in the workplace. Supervisors and managers determine if training programs have helped achieve their organizational goals. Supervisors and managers support training that results in desired changes in performance.

Suggested Performance Indicators

• Agency conducts cost benefit analysis to determine the benefits derived in individual or organizational performance.
• Agency measures impact in terms of workplace performance, process improvements, and achievement of organizational goals and/or employees meeting or exceeding performance expectations.